Privacy Policy

East Texas Title & Loan, operated by Cash Depot, LLC (“East Texas Title & Loan,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, submit information to us, apply for or use our services, or communicate with us.

Information We Collect
We may collect information that you voluntarily provide to us, including your name, address, telephone number, email address, identification information, vehicle information, employment or income information, financial information, and other information necessary to respond to inquiries, process applications, or provide our services.

We may also automatically collect certain information when you use our website, such as your IP address, browser or device information, pages visited, and other website usage information.

How We Use Your Information
We may use information we collect to:

  • Respond to inquiries and requests.
  • Process and evaluate applications.
  • Provide and service customer accounts.
  • Communicate regarding applications, accounts, payments, appointments, or services.
  • Improve our website and customer experience.
  • Prevent fraud and maintain security.
  • Comply with applicable legal, regulatory, and recordkeeping requirements.
  • Send marketing or promotional communications when permitted by law and consistent with your communication preferences.

SMS/Text Messaging
If you opt in to receive SMS/text messages from East Texas Title & Loan, we may use your mobile telephone number to send account-related messages, reminders, renewal offers, appointment information, and promotional communications consistent with your consent.

Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

Consent to receive marketing text messages is not a condition of obtaining a loan or purchasing goods or services.

Mobile information, SMS opt-in data, and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

How We Share Information
We do not sell your personal information.

We may disclose information to service providers and other parties that assist us in operating our business, processing transactions, servicing accounts, communicating with customers, maintaining our website, preventing fraud, or complying with legal and regulatory obligations.

We may also disclose information when required or permitted by law, regulation, court order, governmental request, or when reasonably necessary to protect the rights, property, or safety of East Texas Title & Loan, our customers, or others.

Service Providers
We may use third-party companies to provide services on our behalf, including website hosting, communications, payment processing, loan servicing, analytics, and other business functions.

These providers may receive information necessary to perform services on our behalf and are expected to handle that information appropriately and in accordance with applicable requirements.

Cookies & Website Technologies
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve performance, and support marketing or analytics activities.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Choices
You may choose not to provide certain information, although doing so may prevent us from providing certain services.

You may opt out of marketing text messages by replying STOP and may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications.

You may contact us regarding questions about your personal information or privacy preferences.

Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of websites or services operated by third parties.

Children’s Privacy
Our website and services are intended for adults age 18 and older and are not directed toward minors. We do not knowingly collect personal information from individuals under the age of 18 through this website. If we become aware that we have collected personal information from a minor, we will take reasonable steps to delete that information.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable requirements. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:

East Texas Title & Loan
Cash Depot, LLC
Phone: (903) 939-9997